The issue with the Satisfi Labs component listed below is fully resolved and all services are now fully functional.
If you have any questions please reach out to the product support team via our request portal or the live chat feature within our dashboard.
Posted Mar 28, 2025 - 09:53 EDT
Monitoring
Our team's remedial action has been successful and our monitoring of the Satisfi Labs component listed below is confirming normal operation.
We will continue to monitor this and will post any updates if required.
Please continue to visit this status page or subscribe here for further updates.
If you have any questions please reach out to the product support team via our request portal or the live chat feature within our dashboard.
Posted Mar 27, 2025 - 18:39 EDT
Update
Services are beginning to become operational. We will update this page with new status when we have more information to share regarding remedial action to restore service.
Please continue to visit this status page or subscribe here for further updates.
If you have any questions please reach out to the product support team via our request portal or the live chat feature within our dashboard.
Posted Mar 27, 2025 - 17:17 EDT
Identified
We have identified the cause of the issue with the Satisfi Labs components listed below. We expect services to be fully operational shortly. We will update this page with new status when we have more information to share regarding remedial action to restore service.
Please continue to visit this status page or subscribe here for further updates.
If you have any questions please reach out to the product support team via our request portal or the live chat feature within our dashboard.
Posted Mar 27, 2025 - 15:36 EDT
Investigating
We are currently investigating an issue with the Satisfi Labs component listed below and are working to correct the issue as soon as possible.
Please check back here or subscribe to updates for any changes.
If you have any questions please reach out to the product support team via our request portal or the live chat feature within our dashboard.
Posted Mar 27, 2025 - 15:28 EDT
This incident affected: Bridge Live Chat, LLM Messaging Service, and NLP Messaging Service.